menu toggle

PAP 2020 panel recap: Navigating COVID-19

By Xcenda

Critical success factors for helping providers overcome access and reimbursement challenges

As the larger healthcare system looks for ways to alleviate challenges brought on by the coronavirus, patient support providers are shifting how they work with manufacturers to increase impact and provide ongoing support for patients.

Recently, Lash Group and Xcenda leaders discussed ways to overcome current access and reimbursement challenges due to the COVID-19 pandemic at Informa’s 2020 Patient Assistance and Access Programs virtual conference.

Key takeaways from the discussion include:

  • Demand for patient support and financial assistance is likely to grow in the coming months
  • Technology and process solutions can simplify access to patient assistance programs
  • To support physician practices during this challenging time, manufacturers’ field services teams must be flexible, collaborative, and communicative

To learn more, download the full recap.